Privacy notice.

This notice explains how Singchain Engineering & Trading Pte Ltd (“Singchain”, “we”, “us”) handles personal data collected through this website. We are committed to handling personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).

Personal data we collect

When you submit an enquiry or contact us, we may collect:

• your name, company name, work email address and, if you choose to provide it, your telephone number;
• the service you are interested in and the details of your requirements;
• any other information you choose to include in your messages to us.

Please do not include sensitive personal data in your enquiry; it is not needed to prepare a quotation.

How we use your personal data

We use the personal data you provide to:

• respond to your enquiry and communicate with you about it;
• prepare quotations and confirm specifications with you;
• coordinate supply and delivery if you place an order with us;
• keep appropriate business records.

We do not sell your personal data, and we do not use it for marketing without your consent.

Sharing your personal data

Where needed to answer your enquiry or fulfil an order, we may share relevant details with suppliers, manufacturers, transport and logistics partners, or service providers who support our business (for example, email or website form providers). We share only what is necessary for that purpose. Some of these parties may be located outside Singapore; where data is transferred overseas, we take steps to ensure it receives a comparable standard of protection.

Service providers for this website

This website is hosted by Cloudflare. Our enquiry form uses Cloudflare Turnstile, a security check that helps tell people apart from automated spam; it processes limited technical information about your browser and connection for that purpose. When you send the form, your enquiry is delivered to our team by email using Resend, an email delivery service. These providers act on our behalf and may process data outside Singapore.

Cookies and analytics

This website does not use advertising or analytics cookies. If this changes, we will update this notice.

Retention and protection

We keep personal data only for as long as needed for the purposes above or as required for legal and business purposes, and we take reasonable security measures to protect it against unauthorised access, use or disclosure.

Your choices and rights

You may ask to access or correct the personal data we hold about you, or withdraw your consent to our use of it. Withdrawing consent may affect our ability to respond to your enquiry or fulfil an order.

Contact us

For any questions or requests about personal data, contact us at contact@sing-chain.com or +65 9106 6540.

Changes to this notice

We may update this notice from time to time. The current version will always be available on this page.